Terms and conditions

 

General Terms and Conditions and General Buyer Information in Distance Selling and Electronic Commerce of NDM Network GmbH

(Version from... March 2018)


1. Contracting party
Your contract of sale is concluded with the company NDM Network GmbH (hereinafter "NDM"), Grafenberger Allee 277-287, 40237 Düsseldorf.
Managing Director Hubertina Jacoba Lemstra
Phone: 0211/38730080

Fax : 0211/38730089 0
E Mail: info@ndm-network.com Register of Companies:

Amtsgericht Düsseldorf, HRB 80551
Sales tax identification number: DE312206817


2. Scope
These General Terms and Conditions applied in this version are valid at the time of the conclusion of the contract for all contracts between NDM and our customers, in particular also for transactions in the online shop www.ndm-network.com, unless otherwise agreed or required by law.
The validity of deviating terms and conditions of the customer is excluded unless NDM has previously expressly agreed to their validity in writing. The exclusion of validity also applies in the event that NDM unconditionally accepts and executes a customer order in knowledge of the deviating terms and conditions of the customer.
If the customer wishes to use a service offered by NDM in addition to a goods order, the special terms and conditions of this service apply. These Terms of Service apply in the case of use of the special service in addition to the following conditions.


3. Conclusion of contract / contract text
3.1 The contract is concluded by acceptance of the customer order by NDM. The customer waives the receipt of a declaration of acceptance acc. § 151 sentence 1 BGB. The acceptance by NDM takes place with the receipt of the commodity by the customer after transmission of the commodity by NDM and / or with the execution of the services with the customer by NDM.

3.2 The product images in the NDM online shop do not constitute a legally binding offer, but only an invitation to submit a purchase offer. Despite careful stocking, it may happen that some items are sold faster than intended. Therefore, we do not guarantee on time delivery in the event that stock is not available. If one or more items of the order are not in stock at this time, NDM will promptly notify the lack of availability. The customer is then entitled to withdraw from his offer.
Individual products can be added to the shopping cart by clicking on the "Shopping cart" button and, if necessary, removed by the deletion function. Input errors can be detected before final submission of the offer by reviewing the summary order summary and corrected after using the "back" button on the previous page with the usual keyboard and mouse functions.

By entering the personal data and clicking the button "Buy" in the final step of the order process, a binding order of the goods contained in the shopping cart is given.
The confirmation of the receipt of the order is made by NDM immediately after sending it by email. This does not constitute acceptance of the contract by NDM. The acceptance of the contract takes place rather by sending an order confirmation by email or by delivery of the goods within ___ days. If you do not receive the order confirmation or goods delivery within ___ days, the customer is no longer bound by his order.

3.3 NDM stores the contract text and sends the customer the order data including the cancellation policy and the cancellation form by e-mail. The customer can, if he has registered as a customer and not only as a "guest" has ordered the terms and conditions, at any time under www.ndm-network.com. Earlier orders can then be viewed under the navigation item "My Orders" for the customer, if he has logged on the website with his customer data.

Personal data and information provided by the customer are used by NDM to process orders, deliver goods and process payment. The delivery of the ordered item will be made by a transport company commissioned by NDM. For this purpose, NDM will provide this transport company with the customer's email address provided to us so that the transport company can provide the customer with information about the status of their shipments as well as a specific delivery date by e-mail.

3.4 Right of revocation
Consumers have the following right of revocation:
Withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (NDM Network GmbH, Grafenberger Allee 277-287, 40237 Dusseldorf, info@ndm.network.com, Tel.:0211/38730080, Fax: 0211/38730089 by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to cancel this contract, you may use the attached model withdrawal form, which is not mandatory.

You can also electronically complete and submit the model withdrawal form or any other unequivocal statement on our website www.ndm-network.com. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of the receipt of such a revocation.

To maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favourable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.

For goods that cannot normally be returned by post due to their nature and which are marked as such in the invoice as "bulky goods": We pick up the goods.
For all other goods: We may refuse to repay until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to NDM Network GmbH, Grafenberger Allee 277-287, D-40238 Düsseldorf without delay and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days.

4. Prices and shipping costs
4.1 All prices of NDM are final prices "free stock Dusseldorf" duty paid and taxed in the sense of Incoterms 2010, unless otherwise stated or agreed. The prices include the statutory sales tax, however, no shipping costs.

4.2 The shipping costs are the responsibility of the customer separately. The exact amount of the resulting costs are displayed in an online order in the ordering process and can be read under the link "shipping costs" in the table of shipping costs. Returns in all other cases will be charged to NDM in the amount charged to the NDM by the transport service provider.

5. Invoice and payment methods
5.1 Invoice amounts are due within __ days of the invoice date without deductions and must be paid to the account specified in the invoice. For online orders item 5.2 applies.
5.2 For online orders, customers have the choice between prepayment, Sofortüberweisung, PayPal and cash on delivery.  
With the payment method PayPal, the customer is automatically forwarded to the secure payment form of PayPal after sending the order. If the customer already has a PayPal account, he can log in. Otherwise, the customer can set up an account and follow the instructions. Within seconds, NDM will receive the payment and the goods can be shipped promptly upon availability.

If the payment method was chosen immediately, the customer needs account number, bank code, PIN and TAN. After submitting the order, the customer will automatically be redirected to the secure payment form. Immediately afterwards, the customer receives the transaction confirmed. Herewith we receive the transfer credit immediately. In principle, every Internet user can use the Sofortüberweisung as a payment method, if he has an unlocked online banking account with PIN / TAN procedure. A few banks are not yet providing the function of Sofortüberweisung.

5.3 In the case of prepayment, Sofortüberweisung and PayPal, the payment is due immediately after conclusion of the contract. In these cases, the delivery to the customer takes place after receipt of the purchase price. If no payment is received after __ days, NDM will cancel the order.

6. Transport
Damage, if an item is delivered that shows obvious transport damage, please immediately notify the delivery person and company immediately and inform NDM. If the customer does not do so, it has no consequences for the statutory warranty rights. This, of course, serves to facilitate the enforcement of any claims against the carrier.

7. Retention of title NDM retains ownership of all goods until the final and complete payment of the delivered goods. A business customer is entitled to use, reuse or resell the goods in the ordinary course of business.

Insofar as NDM exchanges an already paid product within the scope of the warranty, it is already agreed that the ownership of the goods is to be exchanged mutually at the time on NDM or vice versa, in which on the one hand NDM gets the goods returned by the customer or the customer replacement delivery of NDM receives.

8. Warranty
8.1 NDM warrants that the goods are free of material defects and defects of title at the time of transfer of risk in accordance with §§ 434, 435 BGB.

8.2 A business customer must inspect the goods immediately upon receipt for completeness and / or any defects and immediately, at the latest within three working days (Monday - Friday) from receipt of an incompleteness or any defects to NDM by means of a written notice of defects (email to ______, Fax: ___________). In the case of hidden defects, their complaint must be made immediately upon discovery of the hidden defect.

8.3 The duration of the warranty is 2 years from receipt of the goods. If a business customer resells the purchased goods on a commercial basis (purchase of consumer goods), § 479 BGB also applies.

8.4 NDM does not give its own guarantees for the delivered goods. The manufacturers regularly provide warranties on their products, which are usually valid for 24 months. The details of this can be found in the warranty conditions of the manufacturer, which are attached to the delivery of goods.

Warranty rights of the customer against NDM are not restricted by this. Therefore, a customer can claim NDM at any time in case of defects of the thing regardless of the use of the manufacturer's warranty within the scope of the statutory warranty provisions.

8.5 The customer has the right to demand either the elimination of the defect or the delivery of a defect-free item. Within the framework of § 439 BGB, NDM can refuse the type of supplementary performance chosen by the customer if it is only possible with disproportionate costs. If, within the framework of a repair, the elimination of a defect does not succeed on the second attempt, then the customer is entitled within the framework of § 439 BGB to demand the delivery of a defect-free item or to reduce the purchase price or to withdraw from the contract. The resignation is excluded, however, if the defect is minor and irrelevant. A prerequisite for the warranty claims is that the defect was not caused by improper use.

9. Liability
9.1 NDM, the management and its employees are liable in cases of positive breach of contract, delay, impossibility, unauthorised handling and other legal grounds (except pre-contractual violations) in cases of intent and gross negligence. In the event that culpable damage to life, health or body have arisen, in the case of culpable violation of contractual cardinal obligations (principal contractual obligations) or fraudulent misrepresentation as well as in the case of a claim for compensation in accordance with § 437 Abs. 2 BGB NDM liable to the extent of the law. Only in the case of a breach of cardinal obligations is the liability for employees of NDM limited to the typical, foreseeable damage. The concept of cardinal obligations is used either to designate a concretely described, endangering the achievement of the purpose of the contract, Significant breach of duty used or abstractly explained as an obligation whose fulfilment makes the proper execution of the contract in the first place and on whose compliance the customer can rely on regularly. In case of default, the business customer has the right to withdraw from the contract as an alternative to damages.

9.2 Liability under the Product Liability Act remains unaffected.

10. Other provisions
10.1 A right of the customer to set off or retention does not exist, unless the claim is undisputed or legally binding.
10.2 Place of fulfilment for payments is Dusseldorf. The exclusive place of jurisdiction is Dusseldorf or another legal place of jurisdiction at the discretion of NDM, insofar as the customer is a merchant within the meaning of the Commercial Code or a corporation under public law.

10.3 Should individual provisions of these conditions and / or of the order contract concluded with the customer be wholly or partially invalid or lose their legal validity later, this shall not affect the validity of the rest of the contract. In this case, the parties agree to replace the invalid provision with an effective provision which, as far as legally possible, most closely approximates the commercial purpose of the ineffective provision, taking into account the interests of the parties as expressed in this contract. The same applies if the contract has a gap that was not foreseen by the parties.

10.4 German law applies to the legal relationships between NDM and the customer as well as to the respective General Terms and Conditions. The application of the UN Convention on Contracts for the International Sale of Goods of 11.4.1988 is excluded. This choice of law applies to consumers only insofar as it does not deprive you of any more favourable provisions of the law of the state in which they have their habitual residence.

10.5 The European Commission's online dispute resolution platform can be reached via the link https.//ec.europa.eu/consumer/odr/.

Data protection
In the following, we will inform you about the processing of your personal data by us and the rights you are entitled to under the data protection regulations.

This Privacy Policy explains the nature, scope and purpose of processing personal information within our Website (collectively referred to as "Website"). The privacy policy applies regardless of the domains, systems and devices used (e.g. desktop, mobile, etc.).
Personal data is all data that can be personally obtained from you, e.g. Name, address, e-mail addresses, user behaviour. Which data is processed in detail and how it is used depends largely on the services used and used.

1. Who is responsible for data processing and whom can I contact?
Responsible body is:
NDM Network GmbH
Grafenberger Allee 277-287
40237 Dusseldorf Tel
: +49 (0) 211 387 300 80
Fax: +49 (0) 211 387 300 80
info@ndm-network.com
 
You can contact our company data protection officer at:  
NDM Network GmbH
Christian Glatz
Grafenberger Allee 277-287
40237 Düsseldorf Tel
: +49 (0) 211 387 300 80
datenschutz@ndm-network.com
2. Which sources and data do we use?  
We process personal data that we receive from you as part of the use of our website and, if applicable, our business relationship.

In the case of purely informative use of the website, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. When you visit our website, we collect the following access data that is technically necessary for us to display our website and to ensure stability and security. The access data includes: the IP address, date and time of the request, Greenwich mean time (GMT) time zone difference, content of the request (i.e. name of the specifically retrieved web page), access status / HTTP status code, amount of transmitted data, referrer URL (previously visited page), browser type and version, operating system and its user interface, language and version of the browser software,
Furthermore, we will receive your personal data, if you contact us via contact form or e-mail. Personal data are e.g. name, address, e-mail, telephone number (hereinafter referred to as "contact data").

3. How do we process your data (purpose of the processing) and on which legal basis?
We process personal data in accordance with the provisions of the European General Data Protection Regulation (DS-GVO) and the Federal Data Protection Act (BDSG) on the basis of the following legal bases:
3.1 On the basis of your consent, Art. 6 (1a) DS-GVO
As you give us consent for processing your personal data for specific purposes (e.g. when contacting us via our contact form or by e-mail for processing and processing the request, sending newsletters, advertising by telephone, e-mail, SMS etc.), the lawfulness of this processing is given on the basis of your consent. A given consent can be revoked at any time. Please note that the revocation only works for the future. Processing that occurred before the revocation is not affected.

3.2 For the implementation of pre-contractual measures on request of the person, Art. 6 para. 1b DS-GVO
When contacting us (via contact form or e-mail), your details will be processed in addition to any consent given to processing the contact request and its execution on the basis of the implementation of pre-contractual measures, Art. 6 (1b) DS-GVO.

3.3 As part of the balance of interests, Art. 6 para. 1f DS-GVO
If necessary, we process your data in order to safeguard legitimate interests of us or third parties. In particular, we pursue the following legitimate interests:  
ensuring IT security, in particular the security of the website (see above under point 2);
Asserting legal claims and defence in legal disputes;
Advertising or market and opinion research, in so far as they have not objected to the use of your data;  

4. Who gets my data?
Within the organization, those entities will have access to your information needed to fulfil our contractual and regulatory obligations.

Our processors (Art. 28 DS-GVO) may also receive data for the above-mentioned purposes. These are companies in the categories IT Services, Logistics, Printing Services, Telecommunications, Debt Collection, Consulting and Consulting as well as Sales and Marketing. If we use processors to provide our services, we will take appropriate legal precautions and appropriate technical and organizational measures to protect personal data in accordance with applicable law. The data is processed only within the European Union.

A transfer of data to third parties is only within the scope of legal requirements. We only pass on the data of the users to third parties if, for example, on the basis of Art. 6 para. 1 lit. b) DS-GMO is required for contract purposes or based on legitimate interests in accordance with. Art. 6 para. 1 lit. f. DS-GVO in an economic and effective operation of our business or you have consented to the data transmission. In the case of purely informational use of the website, we generally do not pass on data to third parties.  

5. How long will my data be stored?
For security reasons (e.g. to investigate abusive or fraudulent activities) logfile information is stored for a maximum of seven days and then deleted (see point 2 above). Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
If necessary, we process and store your personal data for the duration of our business relationship, which includes, for example, the initiation and execution of a contract via contact form or by e-mail.

In addition, we are subject to various retention and documentation obligations, including but not limited to the German Commercial Code (HGB), the German Tax Code (AO), the Banking Act (KWG), the Money Laundering Act (GwG) and the German Securities Trading Act (WpHG). The deadlines for storage and documentation are two to ten years.
Finally, the storage period is also judged according to the statutory limitation periods, which can be, for example, according to §§ 195 ff. Of the Civil Code (BGB) usually 3 years, in some cases up to thirty years, with the regular limitation period of three Years.

6. Is data transmitted to a third country or to an international organization?
Data transfer to third countries (states outside the European Union - EU) does not take place.  
 
7. What privacy rights do I have?
Each person with data has
the right to information pursuant to Art. 15 DS-GVO,
the right to a correction under Art. 16 DS-GVO,
the right to cancellation under Art. 17 DS-BER,
the right to limit processing according to Art. 18 DS-GVO and
the right to data portability under Art. 20 DS-GVO.
Furthermore, you can revoke consent, basically with effect for the future.
In addition, there is a right of appeal to a data protection supervisory authority (article 77 DS-GVO in conjunction with section 19 BDSG).
In addition, we would like to point out your right to object according to Art 21. DS-GVO:
Information about your right to object according to Art. 21 DS-GVO
You have the right at any time, for reasons arising from your particular situation, to prevent the processing of personal data concerning you pursuant to Article 6 (1) (e) of the GDPR (Data Processing in the Public Interest) and Article 6 (1) (f) of Data Protection -Ground Regulation (data processing based on a balance of interests) takes place, objecting; this also applies to a profiling based on this provision within the meaning of Article 4 no. 4 DS-GVO, which we use for questionnaire evaluation or for advertising purposes.  

If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.
 
In individual cases, we process your personal data in order to operate direct mail. You have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.
The objection can be made without any form of formalities and no costs other than the transmission costs according to the basic tariffs are incurred.
The objection, if possible, should be addressed to:
NDM Network GmbH
Grafenberger Alee 277-287
40237 Dusseldorf
or by E-Mail to:
E-Mail-Address (zB widerspruch@firma.de )
 
8. To what extent is there automated decision-making in individual cases?
As part of the access to our website or in the context of contact via form or e-mail, we generally do not use fully automated automatic decision-making according to Article 22 DS-GVO. If we use these procedures in individual cases, we will inform you about this separately, if this is required by law.
9. To what extent are my data used for profiling (scoring)?
We sometimes process your data automatically with the aim of evaluating certain personal aspects (profiling). We use profiling to provide you with targeted information about products and advice. These evaluation tools, in particular, the website analysis with Google Analytics, enables us to communicate and advertise as needed.
10. Is there an obligation for me to provide data?  
Through our website, you must provide the personal information necessary for the use of our website for technical or IT security reasons. Unless you provide the aforementioned data, you cannot use our website.

When contacting us by form or e-mail, you only need to provide the personal information required to process your request. Otherwise we cannot process your request.

11. Newsletter
With the following information, we will inform you about the contents of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right to objection. By subscribing to our newsletter, you agree to the receipt and the procedures described.

Content of the newsletter: We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. The contents of a newsletter are concretely described, they are authoritative for the consent of the users. Incidentally, our newsletters contain information about our products, offers, promotions and our company.

Double opt-in and logging: Registration for our newsletter is done in a so-called double-opt-in procedure. This means you will receive an e-mail after logging in to ask for confirmation of your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Likewise, changes to your data stored with the shipping service provider will be logged.

Shipping Service Provider: The newsletter is sent by CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, hereinafter referred to as "shipping service provider". The privacy policy of the shipping service provider can be viewed here: https://www.cleverreach.com/de/datenschutz/.
or

shipping service provider: The newsletter is distributed via "MailChimp", a newsletter shipping platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA. The privacy policy of the shipping service provider can be viewed here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection standards (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active).
Furthermore, the shipping service provider may, according to its own information, use this data in a pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for statistical purposes in order to determine which countries the recipients come from. However, the shipping service provider does not use the data of our newsletter recipients to write them down or to pass them on to third parties.

Credentials: To subscribe to the newsletter, it is sufficient to provide your e-mail address. Optionally, we ask you to give a name in the newsletter to address you personally.

Success measurement - The newsletters contain a so-called "web beacon", i.e. a pixel-sized file, which is called up by the server of the shipping service provider when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened, and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our endeavour nor that of the shipping service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
The dispatch of the newsletter and the success measurement are made on the basis of a consent of the recipients acc. Art. 6 para. 1a, Art. 7 DS-GVO in conjunction with § 7 para. 2 no. 3 UWG or on the basis of the statutory permission pursuant to Art. § 7 Abs. 3 UWG.

The logging of the registration process is based on our legitimate interests in accordance with. Art. 6 para. 1f DS-GVO and serves as proof of consent to the receipt of the newsletter.

Termination / Revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter. If the users have only subscribed to the newsletter and terminated this registration, their personal data will be deleted.

12. Cookies & reach measurement
Cookies are information transmitted from our web server or third-party web servers to users' web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage. In part, the cookies are used for security or to operate our website (e.g. for the presentation of the website) or to save the user decision in the confirmation of the cookie banner.

We use "session cookies", which are only stored for the duration of the current visit to our online presence (e.g. to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). In a session cookie, a randomly generated unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the retention period. These cookies cannot save any other data. Session cookies are deleted if you have finished using our online offer and log out or close your browser.

The use of cookies in the context of pseudonymous range measurement informs users in the context of this privacy policy.

If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
You may opt for the use of cookies for distance measurement and promotional purposes through the Network Advertising Initiative's opt-out page (http://optout.networkadvertising.org/) and the US website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

13. Google Analytics
We use Google Analytics, a web analysis service of Google Inc. ("Google"), based on our legitimate interests (i.e. interest in the analysis, optimization and cost-effective operation of our online service as defined in Art. 6 para. 1f DSGVO). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there.

Google has been certified under the Privacy Shield agreements and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online presence to users, to compile reports on the activities within this online offer and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data.
We use Google Analytics to display advertisements displayed within Google and its affiliate advertising services, only those users who have shown an interest in our online presence or who have certain characteristics (e.g. interests in specific topics or products visited by them) Web pages) that we submit to Google (so-called "remarketing" or "Google Analytics audiences"). With Remarketing Audiences, we also want to make sure that our ads are in line with the potential interest of users and are not annoying.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

The IP address submitted by the user's browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to its use of the online offer and the processing of such data by Google by downloading and installing the browser plug-in available at the following link: http: // tools .google.com / dlpage / gaoptout? hl = en.

For more information about Google's data usage, hiring and opt-out options, please visit Google's websites: https://www.google.com/intl/en/policies/privacy/partners ("Google's use of your data when you use websites or apps our partners "), http://www.google.com/policies/technologies/ads (" Use of data for promotional purposes "), http://www.google.com/settings/ads (" Managing information that Google uses, to show you advertising ").

14. Google Re / Marketing Services
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1f GDPR) we use the marketing and remarketing services ("Google Marketing Services") of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, ("Google").
Google has been certified under the Privacy Shield agreements and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

The Google Marketing Services allow us to more clearly display advertisements for and on our website so as to present to users only ads that are potentially in their interests. For example, if a user sees advertisements for products he's been interested in on other websites, this is called "remarketing". For these purposes, when Google and our other websites accessing Google Marketing Services are directly accessed by Google, a code will be executed by Google and so-called (re) marketing tags (invisible graphics or code, also called "Web Beacons") incorporated into the website. With their help, the user can store an individual cookie, i.e. a small file (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file is noted which web pages the user visited, for what content he is interested and what offers he has clicked, as well as technical information about the browser and operating system, referring web pages, visit time and other information on the use of the online offer. It also captures the IP address of the users, with Google Analytics reporting that the IP address is shortened within member states of the European Union or other parties to the Agreement on the European Economic Area and only in exceptional cases completely transferred to a Google server in the USA and shortened there. The IP address will not be merged with data of the user within other offers from Google. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him. The above information may also be linked by Google with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him.

The data of the users are pseudonym processed in the context of the Google marketing services. For example, Google does not store and process users' names or e-mail addresses but processes the relevant data in a cookie-related manner within pseudonymous user profiles. That is, from the perspective of Google, the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users through Google Marketing Services is transmitted to Google and stored on Google's servers in the United States.

Among the Google marketing services, we use is the online advertising program "Google AdWords". In the case of Google AdWords, each advertiser receives a different "conversion cookie". Cookies cannot be tracked through the websites of advertisers. The information collected through the cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

We can engage third-party ads based on Google's DoubleClick marketing service. DoubleClick uses cookies that enable Google and its affiliate websites to serve ads based on users' visits to this site or other sites on the Internet.
We can incorporate third-party ads based on the Google AdSense marketing service. AdSense uses cookies that enable Google and its affiliate websites to serve ads based on users' visits to this site or other sites on the Internet.
Also we can use the service "Google Optimizer". Google Optimizer allows us to understand in the context of so-called "A / B-Testings", how various changes of a web page affect (e.g. changes of the input fields, the design, etc.). Cookies are stored on users' devices for these purposes. Only pseudonymous data of the users are processed.
In addition, we may use the "Google Tag Manager" to integrate and manage the Google Analytics and Marketing Services on our website.
For more information about Google's data usage for marketing, see the overview page: https://www.google.com/policies/technologies/ads, Google's Privacy Policy located at https://www.google.com/policies/privacy available.
If you wish to opt-out of interest-based advertising through Google Marketing Services, you can take advantage of Google's recruitment and opt-out options: http://www.google.com/ads/preferences.

15. Facebook, Custom Audiences and Facebook Marketing Services
Within our online offering, due to our legitimate interests in the analysis, optimization and commercial operation of our online offering and for these purposes, the so-called "Facebook Pixel" of the social network Facebook, published by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland operated ("Facebook").

Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
With the help of the Facebook pixel, it is on the one hand possible for Facebook to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads we have been sent only to those Facebook users who have shown an interest in our online offer or who have certain features (e.g. interests in certain topics or products visited by them) Web pages determined), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and are not annoying.

The Facebook pixel is integrated when calling our website directly through Facebook and can store on your device a so-called cookie, i.e. a small file. If you subsequently log in to Facebook or visit Facebook in the logged-in state, your visit to our online offer will be noted in your profile. The data collected about you are anonymous to us, so do not give us any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and can be used by Facebook as well as for its own market research and advertising purposes. If we should submit data to Facebook for reconciliation purposes, these are encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done solely with the purpose of establishing a comparison with the equally encrypted by Facebook data.

Furthermore, when using the Facebook pixel, we use the additional function "extended comparison" (data such as telephone numbers, e-mail addresses or Facebook IDs of the users) for the formation of target audiences ("Custom Audiences" or "Look Alike Audiences") Facebook (encrypted) transmitted. More about "advanced reconciliation": https://www.facebook.com/business/help/611774685654668).
Also, based on our legitimate interests, we use the "Custom Audiences from File" method of the Facebook, Inc. social network. In this case, the email addresses of newsletter recipients are uploaded to Facebook. The upload process is encrypted. The upload is used alone to identify recipients of our Facebook ads. We want to make sure that the ads are only displayed to users who are interested in our information and services.

The processing of the data by Facebook is part of Facebook's data usage policy. Accordingly, general notes on how to display Facebook Ads, in Facebook's Data Usage Policy: https://www.facebook.com/policy.php. For specific information and details about the Facebook Pixel and how it works, visit the help section of Facebook: https://www.facebook.com/business/help/651294705016616.

You may object to the capture by the Facebook Pixel and use of your data to display Facebook Ads. To set which types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions for the usage-based advertising settings: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

To prevent the collection of your data by means of the Facebook pixel on our website, please click the following link: Facebook opt-out Note: If you click the link, an "opt-out" cookie will be saved on your device. If you delete the cookies in this browser, then you have to click the link again. Furthermore, the opt-out only applies within the browser you use and only within our web domain on which the link was clicked.

You can also use the Cookies for distance measurement and promotional purposes via the deactivation page of the Network Advertising Initiative (http://optout.networkadvertising.org/) and in addition the US website (http://www.aboutads.info/ choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

16. Facebook social plugins
We use based on our legitimate interests (i.e., interest in the analysis, optimization and cost-effective operation of our reserves within the meaning of Art. 6 para. 1f DSGVO) social plugins ("Plugins") the social network facebook.com, operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ("Facebook"). The plugins can represent interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white "f" on blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https: // developers.

Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
When a user invokes a feature of this online offering that includes such a plugin, their device establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the device of the user and incorporated by him into the online offer. In the process, user profiles can be created from the processed data. We therefore have no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs the users according to our knowledge.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.
Purpose and scope of data collection and further processing and use of data by Facebook as well as the relevant rights and ways to protect the privacy of users, they can refer to the privacy policies of Facebook: https://www.facebook.com/about/privacy/ ,
If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook and delete his cookies before using our online offer. Other settings and inconsistencies regarding the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American site http://www.aboutads.info / choices / or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

17. etracker
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1f DS-GVO) we use the analysis service "etracker" of etracker GmbH, Erste Brunnenstraße 1 20459 Hamburg.
From the data processed by etracker user profiles can be created under a pseudonym. Cookies can be used for this purpose. The cookies make it possible to recognize your browser. The data collected with the etracker technologies will not be used without the separate consent of the person concerned to personally identify visitors to our website and will not be combined with personal data about the bearer of the pseudonym. Furthermore, the personal data will only be processed for us, i.e. not combined with personal data collected within other online offers.

You can object to the data collection and storage at any time with effect for the future. To counter data collection and storage of your visitor data for the future, you can obtain an opt-out cookie from etracker under the following link, which ensures that no visitor data from your browser will be collected and stored by etracker in the future: http: // www.etracker.de / privacy? et = Account ID [Please insert your account ID here].

The opt-out sets an opt-out cookie with the name "cntcookie" by etracker. Please do not delete this cookie as long as you want to maintain your opposition. Further information can be found in the data protection regulations of etracker: http://www.etracker.com/de/datenschutz.html.

18. Reach analysis with Matomo (formerly PIWIK)
On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1f DSGVO) we use Matomo, an open-source software for the statistical evaluation of user access. The IP address of the users is truncated before it is saved. Matomo, however, uses cookies that are stored on users 'computers and that allow an analysis of users' use of this online offer. In this case, pseudonymous usage profiles of the users can be created from the processed data.

The information generated by the cookie about your use of this online offer is stored on our server and not disclosed to third parties.
[Please insert here the IFRAME of Matomo with the opt-out cookie (and enable IP anonymization in the settings area)].

19. Integration of services and content of third parties
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1f DSGVO), we make use of content or services offered by third-party providers to provide their content and services, e.g. including videos or fonts (collectively referred to as "content"). This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavour to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web sites, visit time, and other information regarding the use of our online offer. how the visitor traffic is evaluated on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web sites, visit time, and other information regarding the use of our online offer. how the visitor traffic is evaluated on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring web sites, visit time, and other information regarding the use of our online offer.

The following presentation provides an overview of third-party providers and their contents, as well as links to their privacy statements, which contain further information on the processing of data and, sometimes already mentioned here, possibilities of contradiction (so-called opt-out):
Our customers, the payment services of third parties (e.g. PayPal or Sofortüberweisung), the terms and conditions and the privacy policy of the respective third-party providers, which are available within the respective websites, or transactional applications apply.
External fonts from Google, LLC., Https://www.google.com/fonts ("Google Fonts"). The integration of Google fonts is done by a server call on Google (usually in the US). Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated.
Maps provided by the third-party Google Maps service, Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
Third-party platform "YouTube" videos Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated.
Our online offer includes features of the Google+ service. These features are offered through third party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you're logged in to your Google+ account, you can link the contents of our pages to your Google+ profile by clicking the Google+ button. This allows Google to associate your visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Google+. Privacy Policy: https://policies.google.com/privacy, opt-out: https://adssettings.google.com/authenticated.

Within our online offer functions of the service Instagram are involved. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages do not receive knowledge of the content of the transmitted data and their use by Instagram. Privacy Policy: http://instagram.com/about/legal/privacy/.  

Within our online offer will use the marketing functions (so-called "LinkedIn Insight Tag") of the network LinkedIn. Providers is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States. Each time you visit one of our pages that contains LinkedIn features, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. In particular, the LinkedIn Insight Tag allows us to analyse the success of our campaigns within LinkedIn, or to target audiences based on how users interact with our online offering. If you are registered with LinkedIn, LinkedIn will be able to associate your interaction with our online offering with your user account. Even if you click LinkedIn's "Recommend Button" and are logged in to your LinkedIn account, LinkedIn will be able to associate your visit to our website with you and your user account. LinkedIn is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
We use social plugins from the Pinterest social network operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies. Privacy Policy: https://about.pinterest.com/en/privacy-policy.
Within our online offer functions of the service, or the platform Twitter included (hereinafter referred to as "Twitter"). Twitter is an offer from Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, United States. Features include displaying our posts within Twitter within our online offering, linking to our profile on Twitter, as well as the ability to interact with Twitter's posts and features, as well as measuring whether users are using the ads we've posted on Twitter access our online offer (so-called conversion measurement). Twitter is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO& status = Active). Privacy Policy: https://twitter.com/privacy, Opt-Out: https://twitter.com/personalization.

We use social plugins from the Tumblr social network, which is operated by Tumblr, Inc. 35 East 21st Street, 10E, New York, NY 10010, USA ("Tumblr"). When you visit a page containing such a plugin, your browser connects directly to the Tumblr servers. The plugin transmits log data to the server of Tumblr in the USA. This log data may include your IP address, the address of the Web sites you visit, including Tumblr features, browser type and settings, the date and time of the request, how you use Tumblr, and cookies. Privacy Policy: https://www.tumblr.com/policy/en/privacy.

We use functions of the network XING. Provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit one of our sites that includes Xing features, it connects to Xing servers. A storage of personal data is not done to our knowledge. In particular, no IP addresses are stored, or the usage behaviour is evaluated. Privacy Policy: https://www.xing.com/app/share?op=data_protection.
Web analytics and optimization using the Hotjar service, third-party Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe. With Hotjar movements on the websites where Hotjar is used can be traced (so-called heat maps). For example, you can see how far users are scrolling and which buttons users click as often. Furthermore, technical data such as selected language, system, screen resolution and browser type are recorded. Here, at least temporarily during the visit to our website profiles of users can be created. Furthermore, using Hotjar it is also possible to obtain feedback directly from the users of the website. That's how we get valuable information to make our websites faster and more customer-friendly. Privacy Policy: https://www.hotjar.com/privacy. Opt-Out: https://www.hotjar.com/opt-out.
External code of the JavaScript framework "jQuery" provided by the third-party jQuery Foundation, https://jquery.org.